Now you can migrate your traditional corporate voice network to Microsoft TEAMS (Phone System) without losing the necessary expense control. It does not matters if it's analog, digital, IP or any kind of mix of these old three technologies. TOTAL VOICE® is an Azure Application developed by Noventiq and available in any country through the Microsoft Azure Market Place.

TOTAL VOICE® allows your company to keep on with local, regional, or even global billing processes that traditionally are mandatory with the operation of a Voice Network. TOTAL VOICE® is hosted in Microsoft Azure and connects to your corporate Office 365 Tenant to obtain all the necessary telecommunication data.


In that way your company can operate your voice network geographically dispersed with any combination of trunks that can go from analog lines, BRIs, PRIs, SIP Trunks, T1s, J1s, E1s or even up to Microsoft Calling Plans in the Office 365 cloud. The brand of certified equipment your company is using for Microsoft Teams Direct Routing does not matter. Keep track on a global basis of costs like:

  • Emergency Calls                                                                  
  • 018000s
  • 019000s
  • National Long Distance Calls
  • International Long Distance Calls
  • Cellular Phone Calls
  • Local Calls
  • Internal Calls

Your organization can have any mix of trunk devices like SBCs and/or gateways of brands like AudioCodes, Ribbon, Oracle, or even Microsoft Calling plans in Office 365. Just connect Softline TOTAL VOICE® to your tenant and point your trunk devices to TOTAL VOICE® in order to collect your CDR (Call Detailed Record) data.

In that way your company can gain automatically traditional control like:


Besides the traditional expense control of minute consumption in all the network, allocating bags of minutes or money per user, now you can also monitor the utilization of resources that are monthly charged with a fixed tariff like DSOs, DIDs, E1 Trunks, etc. In that way your company can check if their voice inventory is enough or deserves to be adjusted globally.


Easily generated detailed reports in your Office 365 Tenant. The number of countries that your company needs to include does not matter. TOTAL VOICE is founded in the E.164 format (+Country Code +Area + Phone Number) so no dialing/numbering plan can overlap with other one in any other country.


Keep track of all your telephony consumptions and expenses on a global basis but at the desired level that your audit processes may require. Or just allocate expenses in the most accurate way for your geographies.


Please contact us to get started:



      • Total Voice is built on Azure, but it is only provided as a Software as a Service (SaaS) solution and managed by Noventiq. Therefore, installation in your own Azure Tenant is not possible.

      • No, the subscription to Total Voice SaaS includes the Azure consumption within the monthly fee, so you won't have to pay separately for Azure services.

      • Yes, you can connect your Office 365 Tenant to TOTAL VOICE with SBCs other than AudioCodes and Ribbon. However, we require a sample of the Call Detailed Records (CDRs) generated by the certified approved SBC in advance, such as Oracle "Acme Packet," to ensure compatibility.

      • No, Total Voice is designed to read live productive tenant data, including CDRs and some Office 365 TEAMS API. Therefore, the tenant connection is necessary for proper functionality.

      • No, Total Voice is built on Power BI Embedded, eliminating the need for customers to purchase their own Power BI Premium license. This helps you avoid additional costs.

      • Total Voice is only offered as a Software as a Service (SaaS) solution, and its subscription can only be paid on a monthly or annual fee basis. It is not available for individual purchase.

      • Your company's CDR information is encrypted in TOTAL-VOICE's database, and each customer has their own dedicated database. We utilize AES-256 cipher encryption for enhanced security.

      • You can connect to TOTAL VOICE using your Azure Active Directory (AAD) credentials, ensuring secure access to the platform.

      • At the moment, connecting to TOTAL VOICE with LDAP providers other than AAD is not supported automatically. If you are using another LDAP provider, please open a support ticket at to establish a special connection for your tenant.


Bringing material outcomes to your business

Review our customers’ stories

We are closely partnered with technology leaders

Our technology partners
Our statuses

Microsoft Gold Partner

Microsoft is the world's largest software maker. The Microsoft software also includes complex server solutions, interactive programs, business applications, development tools, XBOX consoles, various tools for managing corporate IT infrastructure, as well as tools designed to work with the Internet. In addition, Microsoft has a number of interactive online services, publishes various books on computer topics. The corporation also produces peripheral equipment for personal computers and much more.
See the dedicated page

Amazon Web Services

Amazon Web Services (AWS) provides a highly reliable, scalable, low-cost infrastructure platform in the cloud that powers hundreds of thousands of businesses in more than 190 countries around the world. AWS is the world’s most comprehensive and broadly adopted cloud platform, offering over 175 fully featured services from data centers globally.

Google Cloud
Our statuses

Google Premier Partner

Google is widely recognized as a global leader in delivering the enterprise cloud technology and the world's largest private fiber optic network infrastructure. Google Cloud products are built on nearly 20 years of innovation in security, network architecture, collaboration, artificial intelligence, and open source software. Noventiq has the right to sell all Google cloud computing services for business - G Suite, Google Cloud Platform, Apigee, Appsheet, Looker, Google Maps Platform, Chrome Enterprise. Noventiq has the right to sell all Google cloud computing services for business - G Suite, Google Cloud Platform, Apigee, Appsheet, Looker, Google Maps Platform, Chrome Enterprise.
See the dedicated site


Adobe Systems Inc. is a global leading developer of software products used for any type of computer data, including textual data, graphics, video files, and web content. The company was founded in 1982. Currently it is headquartered in San Jose, California. The Adobe software includes a wide range of solutions that are popular with millions of professionals working in various industries. Adobe Photoshop, a desktop bitmap editor, is used by more than 90% of professional designers daily. Also, Adobe Illustrator, a vector editor, as well as Adobe InDesign, a layout program, complement tools of designers and prepress specialists.

Check Point

Check Point Software Technologies Ltd. is the largest network cyber security vendor globally, providing industry-leading solutions and protecting customers from cyber attacks with an unmatched catch rate of malware and other types of threats. Check Point offers a complete security architecture defending enterprises – from networks to mobile devices – in addition to the most comprehensive and intuitive security management. Check Point’s products and services are for enterprises, service providers, small- and medium-sized businesses and consumers. Check Point protects over 100,000 organizations of all sizes.

Our statuses

Apple Enterprise Reseller

Apple Inc. is an American technology company headquartered in Cupertino, California, that designs, develops, and sells consumer electronics, computer software, and online services.

Our statuses

Cisco Gold Partner

The American company Cisco Systems is a world-wide manufacturer of network technologies intended for the Internet. The company develops products for IP telephony, network security, remote access to web resources, administration of network infrastructure, video conferencing systems and server software. The Cisco Systems software includes web technologies for small and medium businesses, solutions for processing large data storages, programs for organizing and managing wireless connections, and much more. In addition, Cisco Systems has created a multi-level, extensive certification system, which is used throughout the world.

Dell Technologies
Our statuses

Dell Technologies Service Delivery Partner, Dell Technologies Titanium Partner

The innovative company DELL EMC is part of Dell Technologies. It was formed by the merger of the American computer manufacturer Dell Inc. and the storage developer EMC Corp. Dell EMC provides the foundation that will help to modernize, automate and transform the datacenter with industry-leading servers, storage systems, cloud technologies and converged infrastructure. As a member of the Dell Technologies unique family of businesses, Dell EMC serves a key role in providing the essential infrastructure for organizations to build their digital future, transform IT and protect their most important asset, information. Dell EMC enables enterprise customers’ IT and digital business transformation through trusted hybrid cloud and big-data solutions, built upon a modern data center infrastructure that incorporates industry-leading converged infrastructure, servers, storage, and cybersecurity technologies.

HP Inc.
Our statuses

Hewlett Packard Partner First Platinum

HP Inc. is the company that emerged as a result of the division of Hewlett-Packard in two companies in November 2015. HP provides customers with advanced 3D printing technologies and new experiences of computing by offering a broad portfolio of printers, PCs, mobile devices, solutions and services.

Hewlett Packard Enterprise (HPE)
Our statuses

HPE Platinum Partner

The American IT company Hewlett Packard Enterprise (HPE) has industry-leading positions in servers, storage, wired and wireless networking, converged systems, software, services and cloud. The HPE’s vast intellectual property portfolio and global research and development capabilities are part of an innovation roadmap designed to help organizations of all sizes – from global enterprises to local startups – transition from traditional technology platforms to the IT systems of the future.


Lenovo is a Chinese multinational technology company. Lenovo delivers a full portfolio of PCs and tablets, monitors, accessories, smartphones, smart home and smart collaboration solutions, augmented and virtual reality (AR/VR), commercial Internet of Things (IoT), software, services, and smart infrastructure data centre solutions around the world. Lenovo helps its customers to re-think the way they use technology to revitalize their business through smarter solutions that leverage hardware, software, and services.


Oracle Corporation is an American multinational computer technology corporation. Oracle offers a broad portfolio of solutions for companies of all sizes. The company specializes primarily in developing and marketing database software and technology, cloud engineered systems, and enterprise software products. Oracle has embedded innovative technologies in every aspect of the Cloud, enabling companies to reimagine their businesses, processes, and experiences.

Our statuses

VMware Premier Solution Partner

VMware is the pioneer in virtualization and an innovator in cloud and business mobility. The company accelerates digital transformation by enabling unprecedented freedom and flexibility in how its customers build and evolve IT environments. With VMware solutions, organizations are improving business agility by modernizing data centers and integrating public clouds, driving innovation with modern apps, creating exceptional experiences by empowering the digital workspace, and safeguarding customer trust by transforming security.


Founded in 1976, Acer is one of the world's top ICT companies with a presence in more than 160 countries. As Acer evolves with the industry and changing lifestyles, it is focused on enabling a world where hardware, software and services will fuse with one another, creating ecosystems and opening up new possibilities for consumers and businesses alike. Acer's 7,700 employees are dedicated to the research, design, marketing, sale, and support of products and solutions that break barriers between people and technology.

Choose language