The institution was facing a significant hurdle—the seamless integration of their Cisco PBX system with Microsoft Teams in the cloud. This undertaking involved migrating their 1000 users to the Microsoft Teams platform .
Universidad Autónoma de San Luis Potosí is a renowned public institution based in Mexico with over two decades of experience. Their primary focus lies in shaping the future by educating college graduates and professionals to equip them with a global perspective and unwavering ethical values. The institution also actively promotes the creation and dissemination of knowledge and culture to advance the domains of science, arts, and technology.
The Aspiration
The institution was facing a significant hurdle—the seamless integration of their Cisco PBX system with Microsoft Teams in the cloud. This undertaking involved migrating their 1000 users to the Microsoft Teams platform while ensuring effective communication with existing Cisco users.
The Solution
Noventiq stepped in with our Total Voice solution, a comprehensive response to the challenge in front of them. Our solution struck the perfect balance between the Cisco and Microsoft Teams infrastructure, ushering in an era of seamless communication between users of both platforms. This integration extended to directories and agendas, enabling the use of telephony features within Microsoft Teams. Moreover, it provided a centralized administration which ensured efficient infrastructure management.
The Result
The successful implementation of Noventiq's Total Voice solution delivered exceptional outcomes for Universidad Autónoma de San Luis Potosí. The institution now enjoys the complete functionality of their Microsoft Teams solution, complete with telephony capabilities. This includes high-quality voice and video communication, real-time collaboration through calls and conferences, and the integration of calendars and directories. This transformation has been a massive boost for communication and collaboration across the university, fostering greater efficiency.
The Customer’s Takeaway
M.A. Claudia Elena Pesina Sifuentes, CIO at Universidad Autónoma de San Luis Potosí, said:
"The transformation brought about by Noventiq's Total Voice solution has been remarkable for Universidad Autónoma de San Luis Potosí. Our communication and collaboration capabilities have been greatly enhanced, and this project has proven to be a significant milestone in our journey towards improved efficiency and connectivity. Noventiq has been an invaluable partner in this endeavor, and we look forward to continued success together."
